returning a item to a store

never a easy event and the attitude you can get speaks volumes. recently i returned a Walkman and yes I still Groove to tapes and buy walkmans and I wanted a new one. but i did a test listen and walked around just to hear how the tapes played and what the sound was like. well the player kept clicking off and the batterys were chewing up the time and also it was a fuzzy sound coming in the back on the left side. I ran back into the store with the sales slip and they didn't want to give the money back,but they had no choice. i don't like going back unless of course the item is real weak or i need my cash. i just would rather toss something into the trash and keep on walking. but sometimes if something is just that bad and it happens to cost a little something then you gotta do what you gotta do.